TriTed Innovations Inc., Ontario

“Total ETO quickly pays for itself with the administration costs saved.”

Mehrdad Tufani, Co-owner, TriTed Innovations Inc.

About TriTed Innovations Inc.

TriTed Innovations Inc. specializes in the automation of production lines ranging from the automotive industry to the pharmaceutical sector. With years of experience and quality assurance in robotic cells, vision systems, material handling and consulting, TriTed can provide the right solution to any type of manufacturing situation.

Size of Company

15-20 employees


Design and manufacturing of robotics and custom made automation systems


Cambridge, ON, Canada

Business Need

In 2008 when Mehrdad Tufani started TriTed with Miro Pantic, he contacted Total ETO to purchase our material resource planning system right away as he knew that it was the right solution for his engineer-to-order company.


Total ETO is specifically designed for the custom design manufacturer. Our system integrates your whole business from prospecting to shipping.

Dynamic Benefits and Results

  • Increase in efficiency and fewer errors
  • Eliminate engineering to purchasing bottleneck
  • Better communication
  • Robust reporting center
  • Great return on investment
  • Truly ETO software

Business Challenge

The TriTed purchasing team used Excel to capture all project information, including costs.  In order to maintain accuracy of data, they had to rely on the other departments to provide change information to them.  This approach was time consuming, inefficient, and often led to inaccuracies.


Orders were often held in engineering too long, for fear that the Bill of Materials (BOM) would be affected by change requests as the project evolved, a common trait to ETO businesses.  Purchasing often received the BOM too late to purchase on time or at competitive prices.  This in turn delayed manufacturing and increased project costs.


Making a large investment in a software solution can be intimidating for any sized company. For smaller companies, especially startups, the cost can seem even more overwhelming as it eats into the precious profits of the first few years.


TriTed needed a reliable, affordable software solution that was designed for their specific ETO business processes and could help them grow from a start up to a successful mid-sized company.



Mehrdad Tufani has had a long career working at manufacturing firms with different enterprise resource planning solutions. Introduced to Total ETO at a previous position, he was impressed with how the software solution mimicked the process of a custom design company. When he started up TriTed in 2008, Mehrdad quickly contacted us as he knew, without a doubt, that Total ETO would help him grow his company. Today TriTed Innovation has grown considerably into a mid-sized engineer-to-order (ETO) company servicing North America.


Dynamic Benefits and Results

Increase in efficiency and fewer errors

Making the move away from Excel spreadsheets has led to increased efficiency and time savings.  All employees see and use the same information, in the same system, in real time.  The data can be pulled and manipulated as needed to provide the appropriate information or run reports.


Eliminate engineering to purchasing bottleneck

Total ETO’s dynamic integration with purchasing means designers can create BOMs quickly, and confidently release and update the data as frequently as needed throughout the life of the project.  Total ETO’s unique “hold and release” system provides designers with unparalleled control on the release of BOM items and assemblies to purchasing.


TriTed appreciates the benefits of this smooth transition from engineering to purchasing. The communication between the departments is seamless as each department knows who purchased which part and at what price. As engineering creates the BOMs they can work with purchasing to get the best price on parts.


Better communication

For TriTed, the purchase of Total ETO has eliminated any miscommunication between departments. All information is entered into the system and is visible by all employees. That way anyone can, at any time, go into the system and see what parts have been ordered, which ones may be on back order and when they can be expected to be in the warehouse.


Robust reporting center

Total ETO features a Crystal Reporting engine that allows management to obtain any information they need quickly. In addition, Total ETO includes over 200 pre-designed reports on all aspects of the business. TriTed appreciates that the reports are customizable and specific to their business. At any given time management can get up to date information on suppliers, BOMs, part status, etc. The Reporting Center is a useful tool in making sure that management always has the latest information.


Great return on investment

For Mehrdad, the decision to purchase Total ETO was easy.  He had learned firsthand what a good software solution could do for the growth of a company. In the end “the software pays for itself as you save on admin costs”, Mehrdad states. The decision was a good one as with Total ETO, TriTed is prospering and confidently managing the next phase of their business.


Truly ETO software

Total ETO has been created by engineers with the input of ETO companies and therefore mimics the unique way an engineer-to-order company runs its business. After working with several ERP solutions at past companies, Mehrdad understood the value of a truly ETO solution and it was the reason he chose Total ETO when he started his own company.


Total ETO is the only true engineer-to-order solution on the market.