Total ETO provides several features that will help PMD Automation ensure effective lasting relationships with its customers. Interfacing with many Microsoft tools, all electronic documents can be linked to specific projects, and referenced easily in the future. This will help PMD easily pull up historical information at the request of a customer, or when quoting new projects.
The Customer Relationship Manager feature means client relationships can be personalized. With the Total ETO powerful search wizards, PMD will be able to access historical data to create estimates with greater accuracy. Installation and service can be simplified by creating a job within the project, ensuring all necessary project related information can be referenced easily.